Reasons to Buy at Monax
100% Satisfaction Guarantee - We provide a 30-day money back guarantee on all our products (less our outbound shipping costs). Within this period you can return any product for any reason, excluding software or electronic data products. If you’re not happy, we’re not happy.
We Specialise in Weather and Environmental Monitoring Products - Don’t be fooled by what look like cheaper prices from non-specialist suppliers. Shop with someone who understands their products and can match them to your needs. It also isn’t just about carrying a complete range of spare parts, which we do, it’s about being able to diagnose and fix problems that are often setup related. Getting sent spare parts only to have them not fix the problem is just about the most frustrating thing when buying technical electronics. Don’t settle for second best.
Extensive Pre-Purchase Advice - We understand that with technical products it is not always easy to navigate through the many products on offer to find the one that best suits your needs. Often it is the questions that you don’t know to ask which can be the difference between getting the ”almost right” product and the exact product you need. So we have constructed an extensive Buyers' Guide to help you understand our products, their uses, and the important things to take into consideration when buying. We are continually building out the Buyers' Guide and hope it grows to be a powerful resource for our customers. If you can’t find the answer there feel free to contact our friendly support team here who will be happy to help.
Full After-Sales Support - “Ok, I’m pretty sure I’ve got the right product but how do I do X, Y, Z? And should that light be flashing or is there a fault?” Sound familiar? We believe our relationship with our customers starts well before they buy and has no defined end date. Our Buyers' Guide is designed to answer all your “How do I?” questions and if you can’t find it there or you think you may have a fault our customer support team is ready to help here.
Low Prices - We continually benchmark our prices to our competitors and work closely with our suppliers to offer you competitive prices. If you find others selling for less be sure to consider return policies, product knowledge, customer support and whether they are a legitimate dealer.